Conversica is a conversational AI tool that helps you automate your customer service. Exceed.ai is an AI platform that offers the ability to train your own chatbot, with no coding required. Which of these tools suits your needs?
The exceed ai pricing is the price of an AI tool that can be used for conversational interactions. Exceed.ai is one such tool, and Conversica is another.
All companies want to offer their goods and services and continuously increase their clientele and income. However, they must make smart use of their limited time and resources in order to accomplish so. Because expanding companies focus so much of their marketing and sales efforts on leads, lead qualifying is always a problem. Every lead is a gamble since there is no way of knowing whether the lead will convert or not. Businesses must find out a method to separate the wheat from the chaff without exerting too much human work in order to optimize efficiency.
Most companies used a conventional lead scoring method before AI conversational technologies. They would advertise to any and all types of leads in the hopes of finding a client who was on the fence about purchasing and assisting them in crossing the finish line. This approach, however, was not scalable since most companies lack the time, money, or sales personnel to do all of the tasks that would be required of them. Sales and marketing teams would be inundated with prospective meetings, and the worst part would be that they’d have to manually arrange appointments with prospects. This increases the possibilities of human mistake, and the process was chaotic and inefficient as a result.
Artificial intelligence (AI) sales assistants are here to help. Businesses began looking for automated solutions to handle repetitive and boring work so that their sales and marketing staff could concentrate on high-impact initiatives. These AI sales assistants could accomplish everything a human sales assistant could do, but they were available to clients 24 hours a day, seven days a week (without overtime!). They were created to answer leads’ questions, evaluate lead quality, arrange meetings, and effortlessly move interactions with leads to your sales representatives.
Exceed.ai and Conversica may be of tremendous help to expanding companies that are having difficulty managing lead enquiries and arranging meetings. While both are conversational AI sales assistants intended to automate essential but repetitive activities, they offer distinct capabilities that may be well suited to particular company requirements. It’s a good idea to study the differences and discover which service best fits your requirements in order to figure out what’s best for your company.
What Will They Be Able To Do?
Both Exceed.ai and Conversica were designed to help sales and marketing teams with administrative chores. They can handle initial queries from interested leads through chatbots, and both are equipped with natural language processing, allowing them to have natural, human-like interactions with them. They can manage commonly asked inquiries and can even ask clarifying questions to learn more about their lead’s unique requirements. Business managers reported an average boost of 67 percent in revenue after using chatbots in a recent research.
Chatbots and SMS for Engaging Conversations
While both Exceed.ai and Conversica have chatbot and SMS capabilities, they were created to address two distinct business requirements. Conversica’s chatbot may interact with leads via conventional button choices or pre-programmed text. This option may be suitable for those who need basic and fast responses to their queries. The chatbot, on the other hand, is unable to react outside of its programming, making it seem cold and impersonal to those that interact with it.
Exceed.ai’s chatbot has a more refined and natural appearance. Without the assistance of sales people, the chatbot may interact with prospects in a pleasant way by asking interesting questions and answering complicated queries quickly. It may also assess the lead’s quality to decide whether or not it should be sent to the sales team. Anyone who speaks with the chatbot will believe they’re speaking with a genuine salesperson, and the whole process from first enquiry to meeting with a sales professional will seem flawless. No queries will go unanswered with Exceed.ai’s chatbot, and every qualified lead will have the chance to meet with a human sales person.
Never, Ever Book A Meeting By Yourself
While both Exceed.ai and Conversica’s products include automatic scheduling, their capabilities are vastly different. Exceed.ai has built-in scheduling features that are extremely convenient for sales teams to use when they need to double-check their appointments with leads. Because they depend on integrating third-party technologies, Conversica’s transition is not as smooth. With more tools for salespeople to learn and navigate, there’s a higher risk of misunderstanding and human mistake, which may endanger crucial interactions.
Is it critical for you to send personalized emails?
According to a recent research, 74% of marketers think that targeted messaging and email personalizations improve consumer engagement rates. While some companies continue to send generic emails, the overall trend seems to be that generic emails are being ignored and discarded at an increasing rate. People don’t want to be regarded as nothing more than a pile of cash, and companies that recognize this when marketing to them will have a greater chance of winning their business than those that don’t.
This does not, however, imply that all companies must discover methods to personalize their emails. Conversica may be the perfect option for companies with a short sales cycle and consumers who are uninterested in receiving customized emails. They just provide basic email templates and don’t offer many choices for email personalization.
Exceed.ai will be the ideal option for companies who care a lot about customized emails and have a client base that cares about customization. Exceed’s AI email assistant can ask qualifying questions, access bespoke playbooks for sales reps, and work in tandem with the chatbot. Exceed can also follow up with leads who are away of the office, ensuring that no prospective leads slip between the cracks. It’s a simple but effective solution for companies seeking to leverage the power of customized emails and get creative with them.
Choosing the Most Appropriate Tool for Your Company
With its automated sales assistants, Exceed.ai and Conversica both want to help companies improve their lead qualifying procedures. They do, however, have various capabilities that cater to different types of companies and their unique requirements. It’s critical to grasp the advantages and disadvantages of both technologies before deciding which one would best serve your needs. Conversica may be the perfect choice for you if you want a straightforward and practical solution without having to deal with email modifications. Exceed.ai will be a fantastic option for you if you want to use a smart chatbot with smooth scheduling and handoffs to sales teams, or have the freedom of customisation for email campaigns.
On G2, here are some Exceed.ai client reviews.
The conversica pricing is the cost of using Conversica. Exceed.ai has a free trial, but it does not have the same features as the paid version of Conversica.
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